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Ansapoint Call Center Software
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call center software products which we offer are descibed on this page. They are available for immediate download from just 80 US Dollars.

This area details the call centre analysis products we currently offer to assist Call Centre Managers in their work.  Prices start at just 139 US Dollars.

  • VoIP Softswitch

    DUAL Softswitch is a complete Voice over IP switching and billing solution.  Flat monthly rate.

    Web control panels; Least Cost Routing; Excel tariff uploads; SIP and H323 support.

    H323 / SIP softswitch

  • Internet telephony

    We now offer high quality, low cost Internet Telephony.

    Instant sign up and online account management.  A-Z Wholesale services also available.

    Click here for info
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Call centre software

  • Erlang for Excel

    An Add-In for Microsoft Excel that lets you use Erlang B and C functions in your own Excel spreadsheets.

    The ultimate in call centre modelling flexibility and data sharing.

  • Ansapoint

    Easily estimate the number of agents and trunks required at your call centre.

    Handles 15, 30 or 60 minute analytical intervals and includes reporting and graphing features.

  • Erlang Calculators

    An easy to use and fast Windows product offering Erlang B, Extended Erlang B, Erlang C and Call Minutes calculators.

    Four products in one, plus Erlang for Excel free.

Ansapoint
Ansapoint is a software tool which can help you work out how many agents you need at a call centre in order to answer your incoming calls according to service targets which you specify. Ansapoint will also estimate the number of trunks which should be connected to your call centre to handle the peak incoming traffic.  Full charting and printed reports are also offered, making Ansapoint a versatile and flexible forecasting tool.

This simple to use package costs just 249 US Dollars.

Westbay Traffic Calculators
This programme comprises four Windows calculators: the Erlang B Calculator, Extended Erlang B Calculator, Erlang C (Call Centre) Calculator and the Call Minutes Calculator. Between them, they can be used to dimension trunk groups and predict the performance of switchboard operators and Call Centre agents. The package also includes the ability to display and print the results of any calculations made during the previous week.

You will also receive a free copy of Erlang for Excel.  This is a Add-In for Microsoft Excel version 97 or higher which allows Erlang B, Extended Erlang B and Erlang C functions to be included in your own spreadsheets.

This simple to use package costs just 139 US Dollars.

Price list
Single user Site licence Global licence
Ansapoint US Dollars 249.00 1449.00 2999.00
Westbay Traffic Calculators US Dollars 139.00 649.00 1999.00

Click on a price to purchase that product and licence combination

Transaction are on our secure server and you can have the software running on your PC five minutes from now!

Our price list is fixed in US Dollars.  During the ordering process, you will be able to change this to the equivalent amount in Euros or Pounds Sterling.

Prices do not include Value Added Tax or Excise duty which will be added where required.

Prices quoted are valid only for advance payment and download of the software from our Web site.  There is an additional charge for shipping products by mail.

All major credit cards accepted
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Last modified: 08 September 2009

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